JP Triage — Manager Dashboard

Overview — all time

Tickets Processed

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AI Triage Rate

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Approved As Proposed

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Avg Time to Review

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JP Triage Response

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Auto-Approved

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Estimated reviewer time saved by AI

3 min per approved field classification · 5 min per approved requester message drafted

Ticket Throughput — last 30 days

Ingested

AI Triaged

Triage Accuracy — last 8 weeks

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AI Method Breakdown

Top Ticket Categories

Field Accuracy

Reviewer Activity

Friction Leaders — most-rejected routing values

Time to First Response

Autonomy Gate Coverage

Reply Quality